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Business intelligence major International Data Corporation (IDC) has predicted that the IT-enabled services market globally will account for revenues of US$ 1.2 trillion by 2006. With growth projected at 11 percent annually, the ITES/BPO segment will be one of the most significant business opportunities for the Indian software and services industry. To cater to this huge demand as well as to combat the high attrition rate in call centers, professional companies like Opportunities play a very important role. Opportunities is able to provide huge volumes of highly trained Call Center professionals at short notices. As the training program is developed and conducted as per the specifications
laid down by the international Call Centers themselves, the international Call Centers find it extremely convenient to recruit the trained candidates only after certain minor interviews. The Call Center industry is expected to grow exponentially accounting for revenues over and above US $ 1.2 trillion and employing 2,70,000 professionals by the 2006. This exponential growth of Call Center industry will trigger a huge demand for Call Center professionals. We therefore expect Opportunities to show a 250% growth by September 2004 and grow at the rate of 100% every year up to the year 2006 and project revenues of Rs. 75 cores by the year 2006.