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intelligence major International Data Corporation
(IDC) has predicted that the IT-enabled services market
globally will account for revenues of US$ 1.2 trillion
by 2006. With growth projected at 11 percent annually,
the ITES/BPO segment will be one of the most significant
business opportunities for the Indian software and
services industry. To cater to this huge demand as
well as to combat the high attrition rate in call
centers, professional companies like Opportunities
play a very important role. Opportunities is able
to provide huge volumes of highly trained Call Center
professionals at short notices. As the training program
is developed and conducted as per the specifications
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laid down by the international Call Centers themselves,
the international Call Centers find it extremely convenient
to recruit the trained candidates only after certain
minor interviews. The Call Center industry is expected
to grow exponentially accounting for revenues over
and above US $ 1.2 trillion and employing 2,70,000
professionals by the 2006. This exponential growth
of Call Center industry will trigger a huge demand
for Call Center professionals. We therefore expect
Opportunities to show a 250% growth by September 2004
and grow at the rate of 100% every year up to the
year 2006 and project revenues of Rs. 75 cores by
the year 2006. |