Mr. Zia Sheikh, C.E.O. Infowavz said, “India has immense talent pools available in this country who wanna make it big in the call center industry. But a lot of these are like uncut, unpolished diamonds. We need training companies like Opportunities to polish these diamonds so that we can deploy them and have them supporting our clients in the West.” Mr. Keith D’Souza, H.R. Head, Epicenter quoted “The people who get trained through Opportunities are the ready to be absorbed kinds. We don’t have to spend our resources and time to train them, they are direct revenue generators for us, hence they are always welcomed and preferred.”